If you are unhappy about anything related to your experience with Capital on Tap, you can log your complaint directly with us to investigate, either by telephone or in writing.


Our Contact Details


Telephone: 0208 962 7401 

Email: contact@capitalontap.com


In order for us to provide you with a swift resolution, please provide us with as much information as possible. When submitting your complaint, please include the following:


  • Full name
  • Registered Home Address
  • Date of Birth
  • Business Name
  • Description of your complaint 
  • Any documentation to back up your complaint
  • Desired resolution 
  • Preferred method of contact