Complaints

How to raise a complaint
If you are unhappy about anything related to your experience with Capital on Tap, you can log your complaint directly with us to investigate, either by tele...
Tue, 16 Apr, 2019 at 3:08 PM
How long will a complaint take to be resolved?
We aim to get back to you within three business days from when the formal complaint has been raised. We will notify you via email or phone should we requir...
Fri, 31 Aug, 2018 at 2:32 PM