Managing Your Account

How do I redeem my premium points?
You can redeem your premium points via the 'Premium' tab on your online account.  
Wed, 3 Apr, 2019 at 11:38 AM
How do I redeem my Avios?
You can redeem Avios via the Capital Club or Rewards Club tab on your online account, you just need your Avios account details to hand!  
Wed, 3 Apr, 2019 at 11:39 AM
How do I get my payment dropped?
A pending transaction is a payment which has been authorised but not fully processed by the merchant's acquirer. If you have a pending payment which sh...
Thu, 7 Nov, 2019 at 12:47 PM